How it works

From your selection at Clearzenoviajv to arrival at your door: four clear checkpoints, with no detours.

Choose

On each page, we describe the materials used, designs, and everyday handling. Take your time comparing the versions and choose the right model for you.

Order

Simply settle the amount via cash on delivery at your doorstep or by bank transfer. Right after your order is received, we will send you a confirmation with your order number.

Dispatch

If your order arrives before the daily cutoff time, we carefully pack the devices in protective cushioning and hand the package over to an insured courier with tracking on the same business day.

Use and return

Please refer to the enclosed care and user instructions. If a model does not fit your daily routine, return it to us within 14 days according to the guidelines on our returns page.

Our craftsmanship standards

Skin-friendly silicone and stainless steel
The ear tips are made of soft silicone without plasticizers, while the fine protective grilles are made of stainless steel.
Precise amplification without background hiss
Our analog and digital circuits reduce distracting background noise, keeping voices clear at the kitchen table.
Manual final inspection of every shipment
Before packaging, each device is checked by hand for switch movement, sound transmission, and clean housing seams.
Secure direct shipping from Leipzig
We pack every order securely in shock-absorbent boxes with parcel tracking and signature upon delivery.

Common questions

which size of silicone tips fits meThe package includes soft silicone tips in three standard sizes. Take your time trying the tips and choose the one that sits firmly in your ear without pressure. The sizes can be swapped out with a simple motion.
how to clean the hearing aid properlyUse the included nylon brush to gently brush away stubborn residue from the sound outlet. You can pull off the silicone ear tip and rinse it with lukewarm water, while the casing should be wiped dry. Moisture must never enter the battery compartment.
what materials are the casings made ofWe manufacture our casing shells from impact-resistant ABS polymer with a matte finish. The ear tips are made of 60 durometer medical-grade silicone that contains no plasticizers and is non-sticky. We use stainless steel for the protective mesh.