Our 14-day guarantee
Try out the models from Clearzenoviajv in comfort. If the handling does not suit you, return the goods to us within 14 days, and we will refund the amount paid.
The promise
You may return items within 14 days of delivery without stating a reason. We will process the refund via the same payment method within 3 business days of receipt at our workshop.
14-day returns
No reason required: even if you simply want to reconsider your decision.
Insured delivery
Was there damage in transit or was a package lost? We will provide a replacement at no extra charge or refund the amount.
Secure payment
Payment by cash on delivery or bank transfer: completely without advance card payment and without storing sensitive card details.
How to claim
- Send a message with your order number to [email protected].
- We will send you a case number along with our workshop return address within one business day.
- Drop off the package; we will confirm your refund as soon as the shipment has arrived and been inspected.
We have detailed information on our Returns policy and Delivery terms pages.