Preserving value through simple habits

Moisture and salt crystals from natural perspiration are the biggest challenges for precision-engineered ear canal products. Taking two minutes to dry them after wear effectively prevents corrosion on gold-plated contact pins. We recommend never storing devices in damp bathrooms after removal, but always in a well-ventilated, dry place.

Recommended steps after each use

Carefully detach the silicone tip from the ABS polymer housing and wipe it with a dry linen cloth. For the stainless steel filter mesh, use only the designated fine brush and always brush from the inside out to avoid pushing loosened particles deeper into the sound tube. If the silicone shows slight clouding after intensive use, a brief wash in mild soapy water followed by complete air drying on an absorbent cloth will help.

Replacement and workshop service

Despite careful handling, moving attachments are subject to natural wear and tear. When the silicone loses its elasticity or the filter mesh appears blocked despite cleaning, the components should be replaced. Our team is happy to advise you on suitable spare parts and assist you with any questions regarding mechanical maintenance.